Starbucks Pick-Up

Jenna Louise 6 months ago

I was a walk in but they're primarily online. I ordered the caramel ribbon frap. SO GOOD!!!! Here is my order. Yummmmmmm so good. The best coffee ever.

RENE L. Edited a year ago

I started doing deliveries to help make ends meet. And this store is so confusing. I'll come in to pick up an order and there will 4-6 staff killing it burning through the orders fast unlike some locations. then I'll come in 2 hours later and see 10-20 orders on the board and just one poor staff member looking harried running from making drinks to making food. It's like prime morning rush is more important than the people ordering during the midday rush. 99% of the time if I work mornings the order will be ready. Yet during lunch time I'll wait 15+ minutes. It's like the scheduling is off here. Oh well I hope they can fix it as I feel really bad for the hard working baristas who have to deal with the angry looks from customers when they arrive and the order is not ready. I'm done ordering here or any Starbucks really. Twice ordering Cocoa from here both times poor experience. The first time I got the "White chocolate" which tasted absolutely nothing like white chocolate just basically like steamed milk. Not only that I had to wait 11 minutes AFTER arriving and checking in even though I saw several orders go from the received to ready and picked up on the order board while I was w

Ashlyn Pike 2 years ago

Today I was looking for a Starbucks and got directed to this location right on the corner. I walked in and was expecting to order my items and I was informed by the front cashier that it was the only mobile order station in Michigan! I wasn’t aware of this information but the thing I want to highlight the most was the cashiers customer experience. I wish I got her name, but she was fantastic. I was in a rush for work this morning and felt a little bummed because I thought I wasn’t going to be able to order my drink in a timely matter. She went above and beyond to empathize my concern and put in an order for me. It was quick, efficient, and organized service and I was so impressed with how she handled my situation. I came in around 8:15-8:20, if there’s any merit that can be applied to her efforts to help me, please reward her 👏🏻 My drink was a little less sweet than usual, it tasted a little watered down, but it was still great. They were also very busy with orders so I didn’t want to inconvenience their hard work.

Meredith McCann 3 years ago

This Starbucks has gone downhill. The coffees are made incorrectly and thrown together like they don’t care. The breakfast sandwich the bread was incredibly tough to eat. My ice caramel macchiato doesn’t even look like a macchiato.

Anya ML 4 years ago

I don’t know what exactly is in a Pink Drink but I’m certain it’s supposed to be more than most regular milk/cream. Bought 2 of these. $16 wasted. If a store runs out of an ingredient, the only appropriate option is to cancel the order.